This service allows you to synchronise the
current status of your Actinic orders with a
website that your customers are able to access.
What's more, the website can be customised to your
own site's design, giving your customers the
impression that they never leave your
site!
Carrier consignment numbers, confirmation
of shipment, expected due dates and even specific
reasons for any delays can be published in
seconds by your Actinic administrator. The
result is that you enhance your customer-focused
image by providing an additional after-sales
service, whilst also minimising time-consuming
telephone enquiries.
We have also recently introduced
integration with the Parcelforce WDM online
service. Actinic delivery addresses can be
exported quickly and easily to Parcelforce
and then tracking 'incidents' and consignment
numbers are seamlessly linked to your order-tracking
site, without any manual data entry.
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Tel: 01202-257423