With the ever growing problem of spam email it has become increasingly important to ensure the email programme on your computer (Outlook, Outlook Express, etc) is correctly set up to send email that is authenticated. This affords us protection in that it helps to prove to others that the email we are sending out is legitimate, as well as protecting us against unwanted spam email ourselves.

The process involves:

  • Ensuring your email is authenticated by passing it through the ‘smtp authentication’ process.
  • Ensuring the email is sent out via port 587, rather than the standard port 25

The basic procedures for the main email programmes are set out below.

 

MS Outlook 2010

  1. In the File menu, Click on “Info” and choose “Account Settings”
  2. Select your Network Solutions Email account and click the “Change” button above.
  3. Click the “More Settings…” button in the bottom-right corner of the E-Mail Accounts window.
  4. In the Internet Email Settings window, click the “Outgoing Server” tab.
  5. Check that the box next to “My outgoing server (SMTP) requires authentication” is ticked and make sure that “use same settings as my incoming mail server” is selected.
  6. Click the “Advanced” tab and check that “Use the following type of encrypted connection” is set to “None” for the outgoing (SMTP) port settings.
  7. Change the outgoing server port to 587.

MS Outlook 2007

  1. In the Tools menu, Click on “Account Settings”
  2. Choose the Network Solutions Email account that you need to change and click the “Change” button above.
  3. Click on “More Settings” in the bottom-right corner of the E-Mail Accounts window.
  4. In the Internet Email Settings window, click the “Outgoing Server” tab.
  5. Check that the box next to “My outgoing server (SMTP) requires authentication” is ticked and make sure that “use same settings as my incoming mail server” is selected.
  6. Click the “Advanced” tab and check that “Use the following type of encrypted connection” is set to “None” for the incoming (POP3) and outgoing (SMTP) port settings. Change the outgoing server port to 587.

Windows Mail

  1. In the Tools menu, Click on “Accounts”
  2. Under Mail highlight your Network Solutions E-mail account and click “Properties”.
  3. Click the Servers tab and make sure that “My outgoing server (SMTP) requires authentication” is ticked
  4. Click on the “Advanced” tab, change the outgoing server port to 587. Make sure that “This server requires a secure connection (SSL)” under the incoming (POP3) or outgoing (SMTP) port settings is NOT selected.

MS Outlook Express

  1. In the Tools menu, choose “Accounts.”
  2. Click the “Mail” tab.
  3. Double-click the Network Solutions’ Mail account (e.g. mail.example.com)
  4. Click the “Servers” tab.
  5. Tick the box next to “My Server Requires Authentication.”
  6. Choose the “Advanced” tab.
  7. In the Server Port Numbers section, change “Outgoing mail (SMTP)” to “587″.
  8. Click “OK”

We hope this helps to clear up any authentication issues you may have. If you need any further help, feel free to give us a call.

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Ian Smith
Dr Ian Smith

32 years of marketing experience to help small businesses understand the world of website marketing.

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Dr Ian Smith, Internet Marketing Consultant
MfP Website Marketing
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